Fast Forward Group’s Privacy Policy (EEA, UK and Switzerland)
Last updated: July 11, 2019
Fast Forward Group, LLC (“Fast Forward Group”) is committed to protecting the privacy of your personal information. The terms “we,” “us,” and “our” refer to Fast Forward Group). The term the “Sites” refers to fastforwardgroup.net and fastforwardinaction.net. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the sites.
This Privacy Policy applies to the Sites and it describes how we collect, use, and share information to provide our services (the “Services”). This Privacy Policy applies to personal information transferred from the European Economic Area (“EEA”), the United Kingdom (UK) and Switzerland to the United States, including personal data we receive from individuals residing in the EEA, the UK or Switzerland who visit our Sites and/or who use our Services. If you are a resident of the United States of America or elsewhere, please see our other Privacy Policy.
We adhere to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework (together the “Privacy Shield”) as set forth by the European Commission and the US Department of Commerce regarding the collection, use and retention of personal data from EEA member countries, the UK and Switzerland. More information about the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield, including the list of certified organizations, can be found at https://www.privacyshield.gov. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. and Swiss-U.S. Privacy Shield Principles, the EU-U.S. and Swiss-U.S. Privacy Shield Principles will govern.
For purposes of enforcing compliance with the Privacy Shield, Fast Forward Group is subject to the investigatory and enforcement authority of the US Federal Trade Commission.
Collection of Personal Information
Fast Forward collects both data that users submit as well as data that Fast Forward Group tracks. When you request information, create an account, or otherwise actively send us data, we collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent. In each such instance, you will know what data we collect through the web sites, because you actively submit it (the “Personal Information”). This Personal Information is used on a confidential basis in order to respond to your request and provide information and services requested. You can choose not to provide information to us, but in general some information about you is required.
There is also information about your computer hardware and software that is automatically collected by Fast Forward Group. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Fast Forward Group for the operation of the Sites, to maintain quality of the Services, and to provide general statistics regarding use of the Sites.
For more information, please see Cookies/ Tracking Technology.
Use of Your Personal Information
We collect and use your Personal Information for the following purposes:
• To provide the Services
• To improve user experience with the Sites
• In connection with the operation of the Sites
• For marketing and research purposes
• To improve customer service requests
• To send periodic emails or private messages regarding the Services.
Disclosure of Personal Information to Outside Parties
We do not sell, trade, or rent your Personal Information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
We may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Fast Forward Group, our users, or others. Moreover, in the event of a merger, sale, or acquisition of some, or all of Fast Forward Group’s assets, your Personal Information could be part of the transferred assets. In such an event, we shall notify you by a notice on the home page.
Cookie/ Tracking Technology
There is information about your computer hardware and software that is automatically collected by Fast Forward Group, such as the IP address of your computer and/or Internet service provider, the date and time you access the web site, the Internet address of web sites from which you link to the web site, the computer technology you are using and your movements and preferences on our web site. We also use cookies to collect information. In some instances, we also use cookies to collect information in connection with future visits from a previous web, to recognize you as a previous visitor and to track your activity on the web site. We do not link the information we store in cookies to any personally identifiable information you submit while on the web site. You may be able to configure your browser to accept or reject all or some cookies, or to notify you when a cookie is set. Personal Information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
Security of Your Personal Information
We secure your Personal Information from unauthorized access, use or disclosure. We take reasonable steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction using security measures such as firewalls, proxy servers, and encryption methods and stores your Personal Information on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Please be aware that transmissions over the Internet are never 100% secure or error-free, and we cannot guarantee the security of your data.
Access to Personal Information
You can access, review, correct and update your Personal Information by visiting our Sites. Your account will expire one year after you last participate in the Services. You can close your account by contacting us at the email or mailing address listed below. Please note that after you close an account, you will not be able to sign in or access any of your Information. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping
integrity.
Choices with respect to the Collection and Use of Your Personal Information
• As discussed above, you can choose not to provide us with any Personal Information, although it may be needed to take advantage of certain features offered on our Sites as well as to receive our Services.
• You also can add or update Personal Information and close your account as described above.
• You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you.
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from these Sites, you will not be able to access portions of our Sites or the Services.
Data Integrity and Purpose Limitation
We limit the collection and use of Personal Information to the information that is relevant for the purposes of processing and will not process Personal Information in a way that is incompatible with the purposes for which the information has been collected or
subsequently authorized by you. We take reasonable steps to ensure the personal information is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information.
We keep your Personal Information for the length of time needed to carry out the purposes outlined in this Privacy Policy and to adhere to our policies on keeping records (unless a longer period is needed by law). Our record keeping policies reflect applicable laws. We do not retain Personal Information after it no longer serves the purposes for which it was collected or subsequently authorized.
Links to Third-Party Sites
If any part of the website or application links you to other sites, those sites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites and applications to understand their procedures for collecting, using, and disclosing personal information.
Changes to Our Privacy Policy
We reserve the right to change this Privacy Policy from time to time consistent with the Privacy Shield’s requirements. We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time, but we will alert you that changes have been made by posting at the top of the Privacy Policy the date it was last updated. When you visit or use the Sites or use the Services, you are accepting the current version of this Privacy Policy as posted on fastfowardgroup.net and fastforwardinaction.net at that time. We recommend that users revisit this Privacy Policy on occasion to learn of any changes.
Enforcement and Dispute Resolution
If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the EU-U.S. and Swiss-U.S.
Privacy Shield Principles.
In the event we are unable to resolve your complaints or disputes, you may contact JAMS (https://www.jamsadr.com/eu-us-privacy-shield), an alternative dispute resolution provider located in the United States, for more information or to file a complaint. JAMS will investigate and assist you free of charge in resolving your complaint.
As further explained in the EU-U.S. and Swiss-U.S. Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. Fast Forward Group is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Contact Information
If you have any questions regarding this Notice or if you need to request access to or update, change or remove personal data that we control, you can do so by contacting us at team@fastforwardgroup.net or by regular mail at 38 Reid Avenue, Port
Washington, NY 11050.